Further Information

Welcome to Asttars

At Asttars, we believe an informed customer is a happy customer. Our mission is to give you complete transparency and confidence while shopping with us. From product details to delivery support, we’re here to ensure a smooth, reliable, and satisfying experience at every step.

Product Information

Detailed Descriptions

Each product on asttars.com includes clear information about materials, sizing, fit, and care instructions. We recommend reviewing these details carefully before placing your order.

High-Quality Images

We provide multiple high-resolution images so you can view the product from different angles and better understand its color, texture, and overall design.

Sizing Guide

Our detailed size charts help you choose the perfect fit. If you still need assistance, our support team is always happy to help.

Shipping & Delivery

Order Processing

Orders are dispatched within 1–3 business days. Orders placed on weekends or public holidays are processed on the next working day.

Shipping Options

We offer standard shipping across India. Delivery timelines may vary depending on your location. Expedited shipping options may be available at checkout.

Order Tracking

Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor your delivery.

Shipping Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately so we can resolve the issue quickly.

Returns & Exchanges

Return Policy

We accept returns within 7 days of delivery on eligible items. Products must be unused, in original packaging, and with all tags intact.

Exchange Process

Need a different size or color? Contact our support team for simple exchange instructions and return shipping guidance.

Refunds

Refunds are processed to the original payment method within 5–7 business days after inspection. Shipping charges are generally non-refundable.

Payment Methods & Security

Accepted Payment Options

We accept:

Credit & Debit Cards
UPI
Net Banking
Digital Wallets
Cash on Delivery (COD) (available in select locations)

Secure Checkout

All transactions are protected with industry-standard encryption to keep your personal and financial information safe.

Product Care

To maintain the quality, fit, and appearance of your Asttars products, please follow our recommended care instructions.

Gift Services

Surprise someone special with our gift-wrapping option and direct shipping to the recipient, complete with a personalized message.

Customer Support

We’re always here to help with orders, queries, or feedback.

Email: care@asttars.com
Phone / WhatsApp: +91 9876370073
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM
Response Time: Within 24 business hours

International Shipping

Currently, Asttars ships within India only. International shipping options will be introduced soon — stay tuned!

Stay Connected

New product launches
Exclusive offers
Style inspiration

Feedback & Suggestions

Your feedback matters to us. If you have ideas, suggestions, or comments, feel free to reach out — we’re always working to improve your Asttars experience.